SMS notification: Although the configuration settings seem to be correct, you do not receive any SMS messages (e-Mail Gateway)

Symptoms

Although the configuration settings seem to be correct, you do not receive any SMS messages when using the e-Mail Gateway to SMS.

Cause

Your Mail system does not support relay.

Resolution

Check the following log file on the machine running the isymon agent: isymon.log.

If there is a problem with your e-Mail gateway or SMTP server, you will find a message description here. Many enterprise mail servers do not allow relay for external and/or internal messages. In this case, you will have to use a valid e-mail address as sender address instead of a machine description (like the $s-variable).